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Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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Forums on Premium Landing Page

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  • Forums on Premium Landing Page

    Will the forums widget on the Premium Skotos subscriber landing page show updated forum posts soon? For example, the Marrach Forums' most recent post is from 3-22-2016 and displays no recent posts. Thanks!

  • #2
    That's a hard question. The updated forums are so dramatically different on the backend that it's unclear if we can re-integrate them. But, I'll make sure it's on my list to look at.

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