Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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Unapproved posting

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  • Unapproved posting

    I have been trying to reply to the Chroniclers Lament Post and it pops up like it's posting, but it has a green bar that says "Unapproved" with nothing I wrote. It also says "The reply below can be found on the next page, click here" and I click and it takes me to the last post which is not mine.

  • #2
    I get that sometimes. You have to type some random stuff like "lhsdfflkjhsaklgdsaygwayig" and then edit the posting. It's really weird.

    Honored Guest
    Royal Librarian
    Royal Purse Bearer
    Lead Apprentice Jeweler
    Handmaiden to Her Majesty
    Assistant Dean of the Royal Collegium


    • #3
      Weirdly this just popped up because of course I was unapproved to type that. So strange


      • #4
        VBulletin's anti-spam efforts sometimes falsely flag 'suspicious' posts and send them to moderators for approval. I'm not sure what the criteria is for a suspicious post, but I imagine a lot of in-game advertisement posts may meet some of the criteria of real life advertisements. Unfortunately it also doesn't send us a noticeable message that a post is awaiting approval, I only noticed this feature when I happened to check a semi-obscure section of my control panel.

        And no, lol, typing 'asdflkghfdqstg' will not force the post to go through. A moderator has to manually approve it.
        StoryHost Kurzon
        Castle Marrach Staff

        The destiny of the world is determined less by the battles that are lost and won than by the stories it loves and believes in.


        • #5
          I posted in the Castle Marrach discussion forum and it doesn't look like it went through either. It was about streamlining the Chancery. I imagine streamline might have flagged it since .. streaming is bad. Maybe I'll go try to rename the title.