Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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Lost your Twiki Password?

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  • Lost your Twiki Password?

    Hello all!

    Unfortunately, staff does not have access to resetting TWiki passwords for you. In the event that that you misplace, forget, or lose your TWiki password for your username, the only way to reaccess TWiki is to create a whole new username. We suggest placing the username and password in your @remember for the particular character.

    To do this, you need to first login to the TWiki Guest account.

    Username: TWikiGuest
    Password: guest

    This is CASE SENSITIVE, so ensure you utilize the capitol letters where applicable.

    After logging in, navigate to

    Create a new username and pw, once again ensuring you save it in your @remember or somewhere else you won't lose sight of.

    After creating that username and password, you won't be able to instantly log back in using the same browser. There's no way to "logoff" the TWikiGuest account (or any account for that matter) - there used to be, but it's link has long since stopped working. Instead you will need to clear out the cookies in your browser, or open a new -INCOGNITO- browser window to access twiki fresh, with your new login and pw you created.
    • To open an incognito window in Google Chrome: shortcut CTRL-SHIFT-N
    • To open an incognito window in Pale Moon: Click on the "Pale Moon" options menu at the top left, and click "New Incognito Window"
    • To open an incognito window in Firefox, click the three horizontal line icon on the top right, and click "New Private Window"
    If there's a browser not included here, let me know and I'll figure out how to help you with it. Additionally, if you open a different browser than what you're already logged into, you can have a Twiki window open with different logins (One for Pale Moon, one for Firefox, etc)

    Last edited by Yuuta; 11-17-2017, 02:13 PM.
    -StoryPlotter Yuuta