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Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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Chrestian's Player

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  • Chrestian's Player

    I've PMed you for your availability. If you can respond at your earliest convenience that would be appreciated.

    Thanks!
    Calamity's P

  • #2
    Sorry all...real life attacked me full force. I'll be available, just set a time.

    Loyal Honored Guest to Her Majesty's Winter Court
    Servant to Lord Sicard, Her Majesty's Royal Champion
    LPA Director/Treasurer
    Elder Battler Teacher/Treasurer
    Masque in the Unity
    Lead Apprentice Embinder

    “No thief, however skillful, can rob one of knowledge, and that is why knowledge is the best and safest treasure to acquire.” ―L. Frank Baum

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    • #3
      I hope things get better for you!
      Taite Morrison
      - Seeker in Natura Balanus
      - Senior Awakener
      - Unity
      - Page Hopeful
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