Co-Lo Stability Problems

Unfortunately, our co-lo had some stability problems Friday morning.

First up, they lost all of their connectivity to the facility that holds all of our games. This took them about 40 minutes to diagnose and a bit longer to restore.

Much more astonishingly, they rebooted all of their machines (which means all of our machines) while they were fixing the problem, with no notice. This probably had minimal repercussions on the SkotOS games (Marrach, Ironclaw, Lazarus, and Lovecraft). There may have been a rollback of an hour or two.

TEC and Grendel's Revenge are more troublesome. TEC will suffer a rollback of 10 hours, to midnight (PT) last night, since the unannounced reboot happened one hour before the next backups. GR suffered a more complete failure. We're being forced to restore the entire machine from its backups, then we'll need to restore the game from the backups stored within that backup. The lineup of dates look promising (which is how we laid them out, 'lo these many years ago), so the hope is that we'll only suffer a 7 hour rollback, to the 3am (PT) game backup, but it's a bit dicey at the moment.

Apologies for the inconvenience; we're now making sure everything is stable, and we're looking into whether our most recent upgrades to TEC will support increasing the backups to every 6 hours.

Edit: The GR problem is proving even more intractable than hoped. As best I can tell, our colo is still having some issues because I can't boot the first restore I made of GR and I can't build a new node either. I expect this will just clear when they get their act together, but in the meantime I'm not able to get GR back online until they fix these problems.
See more
See less

Staff Appreciation

  • Filter
  • Time
  • Show
Clear All
new posts

  • Staff Appreciation

    I wanted to take a moment and thank staff for all the work that was put into Winter Festival and for the unexpected plot that happened toward the end of the week. Odjit particularly was in contact with me almost every day trying to make sure I had what I needed. Also, a big thanks to the players of Adeline, Euphelia, Isaria, Merrynn and Rayna who helped out with the hosting and planning of everything. There were times I had to attend real life and luckily these nice people were able to step in for me when that occurred.

    You are all awesome.
    You need power only when you want to do something harmful, otherwise love is enough to get everything done. ~~Charlie Chaplin~~
    No matter how long the winter, spring is sure to follow. ~~Proverb~~

  • #2
    I'll add a thanks for having a part of the Glade Cleansing event for those who weren't going along on the expedition.
    Meoris Rousseau

    Bodyservant to His Excellency, Lord Boreas

    Junior Steward of the Treasury