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Co-Lo Stability Problems

Unfortunately, our co-lo had some stability problems Friday morning.

First up, they lost all of their connectivity to the facility that holds all of our games. This took them about 40 minutes to diagnose and a bit longer to restore.

Much more astonishingly, they rebooted all of their machines (which means all of our machines) while they were fixing the problem, with no notice. This probably had minimal repercussions on the SkotOS games (Marrach, Ironclaw, Lazarus, and Lovecraft). There may have been a rollback of an hour or two.

TEC and Grendel's Revenge are more troublesome. TEC will suffer a rollback of 10 hours, to midnight (PT) last night, since the unannounced reboot happened one hour before the next backups. GR suffered a more complete failure. We're being forced to restore the entire machine from its backups, then we'll need to restore the game from the backups stored within that backup. The lineup of dates look promising (which is how we laid them out, 'lo these many years ago), so the hope is that we'll only suffer a 7 hour rollback, to the 3am (PT) game backup, but it's a bit dicey at the moment.

Apologies for the inconvenience; we're now making sure everything is stable, and we're looking into whether our most recent upgrades to TEC will support increasing the backups to every 6 hours.

Edit: The GR problem is proving even more intractable than hoped. As best I can tell, our colo is still having some issues because I can't boot the first restore I made of GR and I can't build a new node either. I expect this will just clear when they get their act together, but in the meantime I'm not able to get GR back online until they fix these problems.
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Logging in from work: need information

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  • Logging in from work: need information

    So since the company moved, I haven't been able to connect to the game anymore. After talking with IT about why I need to pretend to be a Gandalf in a magical dream castle ruled by a faerie princess during lunch, I was asked which ports are used to connect to the game. Where can I find this information?
    StoryPlotter Odjit points to her kohl-lined button eyes.
    StoryPlotter Odjit points to you.
    StoryPlotter Odjit draws her finger over her throat slowly.


    OOC -- Rhomulus says, " you realize... of all the people on here you're one of the few to make me look up a word?! lol"

  • #2
    443 is what I use for the port when I use an app on my phone
    Natasha Danaher
    Courtier in Her Majesty's Court
    Squire to Dame Galatea
    Lieutenant in the Regular Army
    Cosmetic Consultant
    Apprentice in the Healers
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    • #3
      So, to make matters a little more complicated, I can almost connect to the game, but I get disconnected mid-sentence. Our IT guys say that if I can make it that far, it's probably not on the company's side of things since they wouldn't even let me get that far if the port was firewalled.
      StoryPlotter Odjit points to her kohl-lined button eyes.
      StoryPlotter Odjit points to you.
      StoryPlotter Odjit draws her finger over her throat slowly.


      OOC -- Rhomulus says, " you realize... of all the people on here you're one of the few to make me look up a word?! lol"

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