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Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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For Those Wishing to Assist

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  • For Those Wishing to Assist

    Castle Denizenry,

    Over the past few weeks many have come to me asking how they may be of assistance against the present threats the realm faces. In the interests of open communication, please be advised of the following:
    • Ser Pete has been placed in charge of overseeing the disposal of the hydra, so that its corpse can be of no further threat to passerby's.
    • Mistress Adeline has been asked to take charge of efforts to revive the fire elemental in the Royal Chapel, who was one the elven Champion Aysiah.
    • Ser Mitsuko has been tasked with organizing a group of scholars, historians and intellectuals to investigate the Black Knight and theorize on ways to combat her.
    • Commander Eeva is organizing the Rangers to patrol the mountain in search of the fire elementals said to be roaming the mountainside, or anything else that may be of note. (exclusive to rangers unless otherwise stated)
    • Captain Galatea and the Regular Army are working on means to combat the shadows and shadow marked who continue to threaten the realm.
    • Mistress Josie (with the Army) is preparing the efforts to cleanse the Avalon Glade and hopefully secure the Fairy Blossom that may be located within.
    Those of you wishing to volunteer your efforts should contact one of the above individuals in regards to their respective area of responsibility, or for questions on any of the above, contact myself.

    In Duty and Honour,
    Dame Galatea Raines
    Captain of the Queen's Regular Army
    "I am not afraid, I was born to do this."
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