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Co-Lo Stability Problems

Unfortunately, our co-lo had some stability problems Friday morning.

First up, they lost all of their connectivity to the facility that holds all of our games. This took them about 40 minutes to diagnose and a bit longer to restore.

Much more astonishingly, they rebooted all of their machines (which means all of our machines) while they were fixing the problem, with no notice. This probably had minimal repercussions on the SkotOS games (Marrach, Ironclaw, Lazarus, and Lovecraft). There may have been a rollback of an hour or two.

TEC and Grendel's Revenge are more troublesome. TEC will suffer a rollback of 10 hours, to midnight (PT) last night, since the unannounced reboot happened one hour before the next backups. GR suffered a more complete failure. We're being forced to restore the entire machine from its backups, then we'll need to restore the game from the backups stored within that backup. The lineup of dates look promising (which is how we laid them out, 'lo these many years ago), so the hope is that we'll only suffer a 7 hour rollback, to the 3am (PT) game backup, but it's a bit dicey at the moment.

Apologies for the inconvenience; we're now making sure everything is stable, and we're looking into whether our most recent upgrades to TEC will support increasing the backups to every 6 hours.

Edit: The GR problem is proving even more intractable than hoped. As best I can tell, our colo is still having some issues because I can't boot the first restore I made of GR and I can't build a new node either. I expect this will just clear when they get their act together, but in the meantime I'm not able to get GR back online until they fix these problems.
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On Vacation!

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  • On Vacation!

    Hey folks! Just wanted to give a head-up that I am leaving in a few hours to travel across the country and will be gone for two weeks. I return home late on the 22nd but may need a day or so to recover from jet-lag, so it may not be until later in the week that I'll be able to log in. I may pop in the castle here and there if I have time, but no promises on that account! ; ) So particularly Vaden's player as well as Dolph's player, with potential things of goodness pending, I just didn't want you to think I ditched out on ya.

    Don't burn down the castle until I get back! Have fun and happy gaming!

    Sincerely,
    Stacy
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