Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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  • Error?

    I got an email saying the trial game has started, go to game portal, click Game under Play and all I get is

    Content-Type: text/html
      <title>Galactic Emperor: Hegemony 1074: Trackn</title>
      <META HTTP-EQUIV="Pragma" CONTENT="no-cache">
    <style type="text/css">
    TD {font-size: 9pt; font-family: verdana,arial,helvetica}
    <body bgcolor="000000" text="000000" link="OOCC33" alink="OOCC33" vlink="OOCC33">
    <center><table border=0 cellpadding=0 cellspacing=10 width=770>
    <tr><td align=center colspan=2><a href=""><img src="../images/freebanner.gif" width=750 height=60 border=0 alt="Galactic Emperor: Hegemony"></a></td></tr>
    <tr><td colspan=2 align="center"><font color="red"><b>Game 1074 has not started yet!</b><br>Game starts in 1 day, 4 hours, 14 minutes.</font><br>
    <tr><td valign=top bgcolor="999999">
    <table width="100%" border=0 cellpadding=10 cellspacing=0>
      <tr bgcolor="666666">
        <td align=center><img src="../images/commandbuttons3.gif" width="196" height="171" border="0" usemap="#buttons">
    <map name="buttons">
    <area shape="rect" coords="0,0,196,38" href="" title="Refresh this page" alt="Refresh this page" >
    <area shape="rect" coords="0,38,98,60" href="" target="_blank" onClick="'','Dispatch','menubar=no,scrollbars=yes,screenX=50,screenY=0,left=50,top=10');return false">
    <area shape="rect" coords="98,38,196,60" href="" target="_blank" onClick="'','Orders','menubar=no,scrollbars=yes,screenX=50,screenY=0,left=50,top=10');return false">
    <area shape="rect" coords="0,60,98,83" href="" title="Purchase items" alt="Purchase items" onClick="'','PurchaseItems','toolbar=no,width=675,height=525,status=n
    refreshed and refreshed again...

    <Morphius thinks aloud: Would Aelavius, Jacie, Reever, Atre, Sarian, Anaya,
    Dracuul, Psilac, Bobith, Jepta, Ryback, Coppernicus, or Agnus be available?>

  • #2
    I got the same error when I tried to play in Firefox 3. Internet Explorer works fine, though.

    Since the last time I was able to actually play was before Firefox 3 came out, I'd speculate that some new standard it recognizes is interfering with the game code. Well, that's my best guess at least, but take it for what it's worth. (The guess of an amateur.)