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Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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DOLO: Two Blacklistings

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  • DOLO: Two Blacklistings

    Please be advised that the following guilds are now blacklisted from trade with the Doloreaux embassy in Triskellian, per house vote:

    Liguria Trading

    Privateers of the Vicious Koi

    We would like to highlight that the Doloreaux embassy remains supportive and engaged with all other guilds in the city; these are the only two guilds in all of Triskellian with a Doloreaux blacklist. We look forward to productive trade relationships with all other guilds. Any questions regarding these blacklists or concerns should be directed to Sir Baez.

    By my hand,
    -BvH
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