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Co-Lo Stability Problems

Unfortunately, our co-lo had some stability problems Friday morning.

First up, they lost all of their connectivity to the facility that holds all of our games. This took them about 40 minutes to diagnose and a bit longer to restore.

Much more astonishingly, they rebooted all of their machines (which means all of our machines) while they were fixing the problem, with no notice. This probably had minimal repercussions on the SkotOS games (Marrach, Ironclaw, Lazarus, and Lovecraft). There may have been a rollback of an hour or two.

TEC and Grendel's Revenge are more troublesome. TEC will suffer a rollback of 10 hours, to midnight (PT) last night, since the unannounced reboot happened one hour before the next backups. GR suffered a more complete failure. We're being forced to restore the entire machine from its backups, then we'll need to restore the game from the backups stored within that backup. The lineup of dates look promising (which is how we laid them out, 'lo these many years ago), so the hope is that we'll only suffer a 7 hour rollback, to the 3am (PT) game backup, but it's a bit dicey at the moment.

Apologies for the inconvenience; we're now making sure everything is stable, and we're looking into whether our most recent upgrades to TEC will support increasing the backups to every 6 hours.

Edit: The GR problem is proving even more intractable than hoped. As best I can tell, our colo is still having some issues because I can't boot the first restore I made of GR and I can't build a new node either. I expect this will just clear when they get their act together, but in the meantime I'm not able to get GR back online until they fix these problems.
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Email issues

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  • Email issues

    I've been told by a few people that emails sent to my Ironclaw email sometimes get rejected. I also discovered today that some of the ones that don't get rejected end up in my spam folder. I have finished going through my spam folder and responding to those emails. If you have emailed me and have not received a reply, please PM me so I can give you an alternate email to use.

    Roo
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