Downtime Report: Wednesday Night

We had an abrupt and unannounced downtime for all games and services starting sometime after 9pm PT on Wednesday evening. This was due to a massive power outage at our cloud computing facility of the sort that redundant systems are supposed to ensure never happen. After about an hour they were able to diagnose that the power was out. It took a few more hours for them to start restoring service.

At this moment, everything is back up except for Ironclaw and TEC. At the rate they're restoring things, I hope those will be back up in the next 15-30 minutes, but it's entirely in their hands.

As is typically the case with a sudden reboot, TEC and GR have to be rolled back. This is already done with GR. The TEC rollback should be just a few hours due to the more recent backups recently instituted, but I need to get the machine back before I can verify that.

Update: Ironclaw and TEC are now back too. The TEC rollback was 2.5 hours, from 9.30pm PT (when everything crashed) to 7.00 pm PT.
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Trouble Accessing

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  • Trouble Accessing

    When I try to access the main page to login to my characters, I get the following error message: Error: Missing object for Get of "udat:name"

    Then a bunch of green text!


  • #2
    I'm having the same issue, SkotOS Runtime Errors is the header of the tab (on firefox) so might be something with Skotos in general? (I don't play any other games, so not sure about that). If you use the zealotry client, you can still log a character directly into the game and it seems to work, so at least a possible work around until the issue is fixed.


    • #3
      Try now. It should be working properly again. Sorry about that.
      Mea squints at you, "For a magical nudist he sure is carrying lots of pie."