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  • Contacting Staff

    From within Ironclaw Online:
    @assist 'Add message here, this is vague and general.
    @bug 'The message here relates to a bug or possible bug.
    @idea 'I have an idea and this is it.
    @storypoint 'I wish to request this thing and will pay storypoints for it.
    @typo 'Uh oh, there is a typo in this room/item and this is what it says.

    Also:
    @page <StoryGuide's name> 'Hi, can you help me?

    E-mail:
    All Leads via staff AT ironclaw.skotos.net
    StoryHost and Lead Coder Azrael via azrael AT ironclaw.skotos.net
    Lead Plotter Eos via eos AT ironclaw.skotos.net
    Lead Guide Bast via bast AT ironclaw.skotos.net
    Lead Builder Death via death AT ironclaw.skotos.net

    Please use InGame means prior to trying the e-mails. Thank you.
    Last edited by Death; 11-13-2010, 02:27 PM.
    ~StoryHost Death

    Death@Ironclaw.Skotos.net
    Dragon Pieces

    Originally posted by Plato
    Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws.

  • #2
    Abusing your Right to Contact Staff
    • Do not consistently @page staff without a specific purpose. We are here to assist you when able and this takes away from the time spent helping those truly in need. If staff are wishing to converse on a social level, they will make themselves approachable to you.
    • Do not try to page staff if they do not appear on the "who" list as this means either 1.) They are not available right now and/or 2.) they do not wish to deal with players at the moment. This is their right, please grant them this luxury.
    • If you abuse the right to speak directly to a staff member, they can and will block any pages from your character/account. This only hurts you as you lose a source of communication, direct assistance and annoy a member of my team. Do not do it.

    If you have any questions regarding your rights in this matter, you can contact me directly. Thank you.
    ~StoryHost Death

    Death@Ironclaw.Skotos.net
    Dragon Pieces

    Originally posted by Plato
    Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws.

    Comment


    • #3
      Bumping as a quick reminder.
      StoryBuilder Guinness
      "Tough love may be tough to give, but it is a necessity of life and assurance of positive growth." - T.F. Hodge

      Comment

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