Contacting the Staff

[Wyrhtan]

The old "Contacting the Staff" post was getting a bit outdated, so here's an updated version:

The best way to contact the staff when you need a fast response, is through the assist command. Enter the command with a brief description of what you are communicating about, and an appropriate staff member will contact you shortly if one is available, or the next time one is available and you are logged on if not. When a staff member replies to you, you can use the sgp command to reply back.

If you have a suggestion for the staff, or would like to make a StoryPoint request, use the @request command.

If you have found a bug in the game, or have observed a player breaking the Skotos Terms of Service or the Grendel's Revenge Guidelines, , use the @report command. Please be as specific as you can, and include any relevant logfiles.

If you'd like to let the staff know what you think of the game or how we're doing, you can use the @feedback command. Comments, complaints, and praise are all equally welcome.

If you have an issue related to the status of your Skotos account, you can email ce@skotos.net .

If you have need to contact a GM, and you are unable to log in, you can use the Private Message functionality of these forums to PM myself and/or another GM.

Thanks for your help, and have fun!

The Grendel's Revenge Staff

[Pence]

From now on, all Grendel's Revenge staff can be contacted with one email address: grendel.staff@gmail.com

Please use in-game channels (sgp, @assist, @request) to contact us first, as these 1) self-document, and 2) notify us directly. Emailing us should be an alternative option, and should only be used as necessary.