The Great Skotos Split Is Here [UPDATED]

The long-planned Skotos split is here. We are going to be separating Skotos into the four games that we're passing off to individual players (Marrach, TEC, the game formerly known as Ironclaw Online, the game formerly known as Lazarus Sleeping), and in the near future the core Skotos site will shutdown.

Here's how it will work:
* On Monday, we will turn off the ability to make any purchases through the main site. This will be the end of credit card purchases for Skotos games.
* We will run final automated credit card purchases on Tuesday morning. This is typical, in that our regular subscriptions are always set to run on the 1st through the 28th.
* On Wednesday, we will begin converting the games over to the new auth server that I've been working on for the last month and a half. All data will be converted over from the moment I grab the database. This means that all of your account information, including all payments (but not including any credit card information or Paypal information) will be duped to all the games: you'll be able to play any of them for the time you'd previously paid at the main Skotos site.
* We'll then start integrating the individual sites for each game with the new stand-alone setup.
* And likely I'll be resolving bugs in the auth server that only turn up through extensive usage.
* Meanwhile, we'll start handing off games to the individuals who will be running it in the future. I'm at this point over the time I'd initially committed to Skotos by a bit more than three weeks, but I'm expecting I'll need to offer support a little into May to make sure everyone is running well and that I've helped Christopher, Skotos, and the game leads deal with any intricacies of the hand-off.
* We'll request that all games remove all information from users who didn't stick with their game within a year.

I hope this will go as smoothly as possible. There will surely be bumps in the road. In particular, expect some random downtimes on Wednesday, when I convert over the games to the new servers, and expect the potential for problems on *next* Thursday, when I see how things work in the new setup.

A Few Updates as of 5/3:

1.) Castle Marrach, TEC, and Allegory of Empires are now split out from the main Skotos UserDB, which is the first (and biggest) step in separating these games. Multiversal Revelations will follow on Monday.

2.) Each site has a new login page of the form login.itsdomainname. This is the proper place to login to that game, and where you should access all UserDB functionality. Anything you do on the main Skotos users pages will no longer be reflected. Yes, that means you should be using the new pages to update your accounts, purchase months of play, and purchase subscriptions. Credit card payments are no longer possible, but Paypal is.

3.) Skotos is still running the games as of this moment, but they'll be transferred to the individual teams by this time next month.

4.) We've had some problems with credit cards continuing to run on the older UserDB system. We've refunded any bills that went through on the main system following the split, and apologize for the inconvenience. The plan is to turn the old UserDB off tomorrow, so that will absolutely stop the bills at this point. If you were accidentally billed, do note both that the amount was refunded the same day AND it isn't reflected on the new systems. [And as of Monday morning, those old charges seem to have been halted entirely.]

5.) We've discovered that about 20 accounts have credits of various amounts of them. This is a concept that is no longer supported in any meaningful way on the new UserDB, so we'll convert those credits to days of play at the most generous ratio.
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  • Lag...

    I know I am not the only one experiencing this right now, does anyone have any idea as to the cause of this?

    I regularly suffer with Connection failed: 'status: 2152398868' disconnects as it is (200mb Broadband, no torrenting when gaming/TEC), but tonight I have had 7 of these in a row, and no commands going through, but server-side input still happening (getting attacked).

    If this is being looked into, can we please be made aware of such? If it is not known, can it pleased be looked into?

    Many Thanks.

  • #2
    Hey Lusi! Lag bites us all from time to time. Let me attempt to help in my exhaustive and likely TMI way. The key to fixing lag issues start by figuring out what type of lag you are experiencing.

    Symptoms: You can usually connect to TEC with a freshly opened client. When you do, echoes come very slowly and commands entered take a long while to go through, but actually do go through. IG events like NPCs attacking happens very slowly.
    Diagnosis: Server Lag. Traditionally referred to as "sheep".
    Cause: The TEC server is running slow, either because of a lot of information being processed (like backups did back before the new hardware upgrade), or a GM might have broken something.
    Who to Cuss: Sheep. It's always their fault.
    Remedy: This type of lag is really uncommon these days after the hardware upgrade, and if it occurs the staff is pretty good about fixing it on the spot. Just wait it out.

    Symptoms: You can usually connect to TEC with a freshly opened client. If this problem occurs after you've already been playing for a while, suddenly commands you enter are rarely if ever received by the server. Echoes don't appear in your client, or if they do you get them in chunks of ~1 minute's worth all at once.
    Diagnosis: Network Lag.
    Cause: Someone between your house and the TEC server, wether it's your ISP or a switch along the way, is losing data.
    Who to Cuss: Your ISP.
    Remedy: Resetting my modem (unplug the power, wait ~30 seconds, plug back in) usually clears this up for me. You can also check to see if you or anyone else on your local network is gobbling up bandwidth (e.g. your cohabitant suddenly began streaming movies in the other room).

    Symptoms: You can't connect to TEC or see Skotos-hosted sites like the home page or forums. You can do other internet-related stuff like go to other websites no problem.
    Diagnosis: Network Outage.
    Cause: Again, one of the series of tubes we call the internet between you and TEC went kablooie.
    Who to Cuss: I blame sharks in the Atlantic munching on the underwater internet cables.
    Remedy: This one isn't as reliably fixed with a modem reset. I usually try that, and if it doesn't work, just wait it out. *NOTE* Rarely these symptoms can also be caused by a game crash. These should be reported to the staff.

    Symptoms: Commands entered take a long time to type in, or a long time to show (if you have command echoing turned on). When walking, the map updates slowly. Other PCs/NPCs seem unaffected.
    Diagnosis: Computer Lag.
    Cause: Your computer has a lot on it's mind, and TEC is on the back burner.
    Who to Cuss: Yourself.
    Remedy: This type of lag is also not very common as most of today's computers have more than enough power to handle some measly old TEC. But, this is a real problem for some of us that use older computers or run resource-intensive apps alongside TEC. Try closing out non-TEC programs and/or consider upgrading your system.

    Another handy tool in the fight against lag is the @idle-time command. When I get the feeling I'm in for an exceptionally laggy day, I lower my time down to 6 minutes, just to make sure the server sleeps my char if I get disconnected and can't get back in. Hope that helps! Also happy to hear any tips/tricks/explanations from the forum community.


    • #3
      Skotos' ISP was having problems with a DDOS attack against multiple of their server farms. They had similar issues in January and were able to deal with them, but we might have seen some lag yesterday as a result of it.
      Game Master Tale
      Knowledge is knowing a tomato is a fruit. Wisdom is not putting it in a fruit salad. Creativity is putting tomatoes in a fruit salad to make mango salsa. Philosophy is wondering if that means ketchup is actually a smoothie. Common Sense is knowing that no, ketchup is not a smoothie.


      • #4

        Thank you very much for the in-depth response, Bruhast. That made my day.

        Thankfully the computer lag has not been a cause since the early to mid 2000's, at least.

        Currently the shared PC we both use is a custom 5820k, 32GB RAM, 500GB SSD x2 and 13TB of storage, with a 980Ti. (I know, all that power and we are back to playing TEC....), and the laptop we switch between is an i5, with 1TB of storage and 16gb RAM. The PC running hardwired and the laptop running on the 5Ghz AC band.
        Yes, I just shamelessly plugged our rig.

        I will most definitely cuss sheep however. The next time I pass a field of sheep on a train, I will cuss every single one of them. *shakes her fist*

        As Tale has stated below, evidently this particular occasion which other than when we were using the Flash Client, is the only actual lag we get these days, unless running uTorrent in the background) was due to a DDOS, I was under the impression that some server side maintenance was ensuing, or someone had managed to group 1billion twigs consistently, or something inherently crazy in the TEC world of problems. But it was happening at quite a detrimental time for my character and was frustrating being back-to-back for such a length of time.
        This particular lag was making it so no commands entered into the parser would be received server-side, but server actions would still happen on-screen, and end up with the disconnect mentioned below.

        I also bottled that up onto the Connection failed: 'status: 2152398868' disconnects that we seem to receive on a daily basis, to which I did a quick search of the forums a few weeks ago, but cannot recall the conclusion I came to. Or infact, whether the conclusion was that nothing could be done and I am actually suffering from a problem you did not list; ~Brain lag

        Thank you both for your replies, thank you Tale for letting me know the cause was not my sanity, and thank you Bruhast for being both informative, and inducing a smile. And the @idle command! I was trying to remember that lately!