Announcement

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The Great Skotos Split Is Here [UPDATED]

The long-planned Skotos split is here. We are going to be separating Skotos into the four games that we're passing off to individual players (Marrach, TEC, the game formerly known as Ironclaw Online, the game formerly known as Lazarus Sleeping), and in the near future the core Skotos site will shutdown.

Here's how it will work:
* On Monday, we will turn off the ability to make any purchases through the main site. This will be the end of credit card purchases for Skotos games.
* We will run final automated credit card purchases on Tuesday morning. This is typical, in that our regular subscriptions are always set to run on the 1st through the 28th.
* On Wednesday, we will begin converting the games over to the new auth server that I've been working on for the last month and a half. All data will be converted over from the moment I grab the database. This means that all of your account information, including all payments (but not including any credit card information or Paypal information) will be duped to all the games: you'll be able to play any of them for the time you'd previously paid at the main Skotos site.
* We'll then start integrating the individual sites for each game with the new stand-alone setup.
* And likely I'll be resolving bugs in the auth server that only turn up through extensive usage.
* Meanwhile, we'll start handing off games to the individuals who will be running it in the future. I'm at this point over the time I'd initially committed to Skotos by a bit more than three weeks, but I'm expecting I'll need to offer support a little into May to make sure everyone is running well and that I've helped Christopher, Skotos, and the game leads deal with any intricacies of the hand-off.
* We'll request that all games remove all information from users who didn't stick with their game within a year.

I hope this will go as smoothly as possible. There will surely be bumps in the road. In particular, expect some random downtimes on Wednesday, when I convert over the games to the new servers, and expect the potential for problems on *next* Thursday, when I see how things work in the new setup.

A Few Updates as of 5/3:

1.) Castle Marrach, TEC, and Allegory of Empires are now split out from the main Skotos UserDB, which is the first (and biggest) step in separating these games. Multiversal Revelations will follow on Monday.

2.) Each site has a new login page of the form login.itsdomainname. This is the proper place to login to that game, and where you should access all UserDB functionality. Anything you do on the main Skotos users pages will no longer be reflected. Yes, that means you should be using the new pages to update your accounts, purchase months of play, and purchase subscriptions. Credit card payments are no longer possible, but Paypal is.

3.) Skotos is still running the games as of this moment, but they'll be transferred to the individual teams by this time next month.

4.) We've had some problems with credit cards continuing to run on the older UserDB system. We've refunded any bills that went through on the main system following the split, and apologize for the inconvenience. The plan is to turn the old UserDB off tomorrow, so that will absolutely stop the bills at this point. If you were accidentally billed, do note both that the amount was refunded the same day AND it isn't reflected on the new systems. [And as of Monday morning, those old charges seem to have been halted entirely.]

5.) We've discovered that about 20 accounts have credits of various amounts of them. This is a concept that is no longer supported in any meaningful way on the new UserDB, so we'll convert those credits to days of play at the most generous ratio.
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Staff Communication Options

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  • Staff Communication Options

    We’ve had a large influx of players and we appreciate your votes and referrals that have contributed to that. This influx has caused some communication issues that we’ve had to address (most of you are aware of the recent revert of the proclaim command). We have since had to take steps regarding the GM bell in the Welcome area since some used this to get around the proclaim restrictions. While we enjoy chatting with players from time to time the non-emergency proclaims and bell rings has hindered some of the staff in the work they are doing on the game. That being said, I believe it is time to remind people what communication methods we have and when they should be used.

    PROCLAIM: This should be used in emergency situations ONLY or if a GM has contacted you first via PROCLAIM. If there is something currently affecting your gameplay or it’s an extremely time sensitive mater feel free to proclaim the word EMERGENCY and if a staff member is available they will respond to you.

    WELCOME AREA BELL: If you have an important issue that requires real time GM attention, this is the option for you.

    @REPORT: If you run across a bug but it is not restricting your gameplay, choose this option.

    @REQUEST: This is the option that should be your go-to for most situations. If you have a non-automated Role Point expenditure request, want to request a meeting with a GMNPC, feel the need to request a PK, want to request a special event for an org, or have a question that requires an answer, this is the option to choose. This allows the player and staff to keep a running dialog that is easily referenced if needed. Please keep in mind that RP expenditure request have a standard turn-around time of 30 days (though most get filled MUCH more quickly these days).

    SGPROCLAIM: If you are working with a Story Guide during an event or are contacted by a Story Guide first, then this is your option.

    AUXCHAT: If you have an OOC question about the game the Auxilii is there to help new and old players alike.

    @FEEDBACK: If you’d like to leave a general comment for the GM staff that you do not expect a reply to, this is your option.

    @SGFEEDBACK: If you’d like to leave a general comment for the SG staff (they really like hearing when you’ve enjoyed their events), then this is your option.

    While we dislike restricting players’ communication options, please keep in mind that abuse of any of these forms of communication can result in loss of that option or an outright ban of staff communication entirely.
    Game Master Sceadu
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