Announcement

Collapse

Downtimes: June 24 - July 2nd

We've got another batch of shutdowns coming in late June and early July, so that the machines can be repaired for the newest bug, the ZombieLoad CPU bug.

In general, the Genesis games (Grendel, TEC, TEC-Test) all have reboots scheduled for the absolute middle of the night, so I'll be taking each down the previous evening at midnight and bringing them back up the next morning at 9am.

The SkotOS games have always been more robust about reboots, so we'll let them reboot on their own, though there's some chance for an ~2 hour data loss. In any case, I'll be checking them after the 2-hour window when I can, though Marrach has a middle-of-the-night reboot, so that'll be the next morning.

The UserDB and Web reboots will cause some downtime for the entire site, but again they will hopefully come up cleanly.

GENESIS:

- Shutdown Grendel (late Sunday 6/23)

- Startup Grendel (early Monday 6/24)

- Shutdown TEC (late Monday 6/24)

- Startup TEC (early Tuesday 6/25)

- Check TEC Client (9pm Tuesday 6/25)

- Shutdown TEC-Test (late Thursday 6/27)

- Startup TEC-Test (Friday 6/28)


SKOTOS:

- Marrach (Monday early morning 6/24)

- Ironclaw (Monday 10pm-midnight 6/24)

- Lovecraft, Lazarus (Monday 8pm-10pm 7/2)


MAIN SITE:

- UserDB (Monday 10pm-midnight 6/24)

- Web (Sunday 9pm-11pm 6/30)
See more
See less

Staff Communication Options

Collapse
This topic is closed.
X
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Staff Communication Options

    We’ve had a large influx of players and we appreciate your votes and referrals that have contributed to that. This influx has caused some communication issues that we’ve had to address (most of you are aware of the recent revert of the proclaim command). We have since had to take steps regarding the GM bell in the Welcome area since some used this to get around the proclaim restrictions. While we enjoy chatting with players from time to time the non-emergency proclaims and bell rings has hindered some of the staff in the work they are doing on the game. That being said, I believe it is time to remind people what communication methods we have and when they should be used.

    PROCLAIM: This should be used in emergency situations ONLY or if a GM has contacted you first via PROCLAIM. If there is something currently affecting your gameplay or it’s an extremely time sensitive mater feel free to proclaim the word EMERGENCY and if a staff member is available they will respond to you.

    WELCOME AREA BELL: If you have an important issue that requires real time GM attention, this is the option for you.

    @REPORT: If you run across a bug but it is not restricting your gameplay, choose this option.

    @REQUEST: This is the option that should be your go-to for most situations. If you have a non-automated Role Point expenditure request, want to request a meeting with a GMNPC, feel the need to request a PK, want to request a special event for an org, or have a question that requires an answer, this is the option to choose. This allows the player and staff to keep a running dialog that is easily referenced if needed. Please keep in mind that RP expenditure request have a standard turn-around time of 30 days (though most get filled MUCH more quickly these days).

    SGPROCLAIM: If you are working with a Story Guide during an event or are contacted by a Story Guide first, then this is your option.

    AUXCHAT: If you have an OOC question about the game the Auxilii is there to help new and old players alike.

    @FEEDBACK: If you’d like to leave a general comment for the GM staff that you do not expect a reply to, this is your option.

    @SGFEEDBACK: If you’d like to leave a general comment for the SG staff (they really like hearing when you’ve enjoyed their events), then this is your option.

    While we dislike restricting players’ communication options, please keep in mind that abuse of any of these forms of communication can result in loss of that option or an outright ban of staff communication entirely.
    Game Master Sceadu
Working...
X